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Man at a desk looking at a laptop, representing a simple and calm return process.

RETURN POLICY

Returns Based on Product Type

Return eligibility varies depending on the product. Each product description clearly states whether returns are accepted or not. Please make sure to check this information before purchasing.

Return Period

For products that do accept returns, you may request a return within 30 days of receiving your order.

Return Conditions

To be eligible for a return, the item must be unused, in its original condition, and with all original packaging intact.

How to Request a Return

If you wish to return a product, please contact us via the contact form or email provided on our website. We will guide you through the return process.

Return Shipping Costs

Unless the item is faulty or incorrect, return shipping costs are the responsibility of the customer.

Review and response process

Once the returned item is received and inspected, we will inform you whether the return has been approved or rejected.
If approved, you will receive the relevant information regarding the next steps.

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